About us
solutions4inclusion is a partnership project between Communities and Local Government (CLG), DeMontfort University, the Digital Inclusion Team and esd-toolkit. It is part of CLG's programme to provide support and build local capacity through the use of digital inclusion; defined as
"The use of technology, either directly or indirectly, to improve the lives and life chances of people and the places in which they live."
solutions4inclusion has been created through CLG's Digital Inclusion Capacity Building programme (DICB). The DICB programme is part of the National Improvement and Efficiency Strategy and has been developed in consultation with stakeholders, including public, private and third sectors. The National Improvement and Efficiency Strategy sets out how central and local government will provide the support that local partnerships will need to deliver excellent Local Area Agreements.
The aim of the DICB programme is to promote the effective use of ICT by local service providers and users in order to support the more effective delivery, by Local Strategic Partnerships, of key social and economic targets set out in Local Area Agreements, the Sustainable Community Strategy vision and local improvement plans.
solutions4inclusion already provides details on hundreds of projects that use technology to enhance social inclusion, presenting projects from the Digital Inclusion Team's own database and others (including ePractice, esd-toolkit, Digital Challenge, eGovernment and other awards).
The tool disseminates the many good ideas and projects that exist on the ground (some have ceased, but offer useful lessons) but which, to date, have usually received low visibility. It will continue to grow and evolve through new contributions from ongoing work and provides you with the opportunity to share your experience.
solutions4inclusion@esd.org.uk
Who is this for?
solutions4inclusion delivers a range of benefits for multiple audiences and functions within local service delivery, including:
- Chief Executives, Councillors and Local Strategic Partnerships: practical solutions to meeting your Local Area Agreement targets and improving performance against the national indicators and comprehensive area assessment (CAA).
- Performance Management: a repository of intelligence on delivering successful social inclusion services, which demonstrates the clear links between performance management, services and delivery for citizens.
- Service Directors: a set of inspirational case studies that will assist in planning activities and support target achievement by illustrating ways to:
- deliver services to hard to reach citizens who are disadvantaged, and support marginalised or socially excluded communities.
- promote equality of access to services
- improve value for money by using innovative techniques and new technology to extend services within a fixed budget
- deliver efficient and effective outcomes mapped directly to the national indicator set
- Frontline Workers: case studies showing new ways of reaching vulnerable and disadvantaged people, improving their lives and life chances and making it easier to provide quality services through the use of technology.
- Service partners - including the private and third sector: a capacity building resource that will help partners understand the needs of Local Authorities and provide innovative ideas to assist Local Strategic Partnerships meet their Local Area Agreements.